Privacy Policy
Privacy Policy
Effective Date: 30/05/2024
At Gugu4Luxi, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online store ("Store"). By using our Store, you agree to the collection and use of information in accordance with this policy.
- Information We Collect
1.1 Personal Information
We may collect personal information that you provide to us when you use our Store, including but not limited to:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (credit card details, PayPal, etc.)
- Order history
1.2 Non-Personal Information
We may collect non-personal information about you whenever you interact with our Store. Non-personal information may include:
- Browser type
- Device type
- IP address
- Operating system
- Internet service provider
- Usage details (e.g., pages viewed, time spent on the site)
- How We Use Your Information
2.1 To Provide and Improve Our Services
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and inquiries
- Provide customer support
- Improve our Store and services
- Personalize your shopping experience
2.2 Marketing and Promotional Communications
With your consent, we may use your personal information to send you marketing and promotional communications. You can opt out of receiving these communications at any time by following the unsubscribe instructions provided in the email.
2.3 Legal Compliance
We may use your personal information to comply with applicable laws, regulations, and legal processes.
- How We Share Your Information
3.1 Service Providers
We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting services, and customer service. These service providers are obligated to protect your information and may only use it for the purposes for which it was disclosed.
3.2 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
3.3 Legal Obligations
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, destruction, or alteration. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.
- Your Rights and Choices
5.1 Access and Update Your Information
You have the right to access, update, and correct your personal information. You can do so by logging into your account or contacting us at gugu4luxi@gmail.com.
5.2 Opt-Out of Marketing Communications
You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the email or by contacting us at gugu4luxi@gmail.com
5.3 Data Deletion
You can request the deletion of your personal information by contacting us at gugu4luxi@gmail.com. Please note that we may retain certain information as required by law or for legitimate business purposes.
- Children's Privacy
Our Store is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our Store and updating the effective date. Your continued use of the Store after any changes constitutes your acceptance of the revised Privacy Policy.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: gugu4luxi@gmail.com
By using our Store, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.